What should I do if I’m running late?

If you’re running late, please notify us as soon as possible. You can contact your tour guide directly if you have their contact information, or call our main office number. You can also email us, though please note that phone contact is best for immediate assistance. We’ll do our best to accommodate you, but please note that our tours run on a strict schedule to ensure the enjoyment of all our guests. If you’re excessively late, you may miss the tour entirely. To avoid any inconvenience, we recommend arriving at least 15 minutes before the scheduled start time of your tour.

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